This is the first definitive textbook on veterinary communication, written specifically for students and veterinary professionals by a group of international experts. Communication is a core clinical skill, and is now taught as a compulsory part of most veterinary degree courses. Good communication is crucial to the veterinarian-client-patient relationship, to patient health and ultimately to the success of any veterinary business. The book covers all the key areas of communication including: the basic framework for the veterinary consultation; professional, ethical and legal aspects; communication with clients and colleagues; and coping with end-of-life and other difficult situations. It combines the most up-to-date research with a wealth of practical information, such as: Real-life case studies to help you apply your learning to real scenarios Simple step-by-step guidelines showing you how to deal with specific situations Examples of written resources you can use in practice This valuable textbook has been written and edited by a carefully chosen group of specialists, comprising veterinary communication lecturers, veterinary practitioners, training managers and counsellors.
ISBN: | 9781405158176 |
Publisher: | Wiley |
Imprint: | Wiley Blackwell |
Published date: | 12 Feb 2010 |
DEWEY: | 636.0890696 |
DEWEY edition: | 22 |
Language: | English |
Number of pages: | 198 |
Weight: | 392g |
Height: | 244mm |
Width: | 173mm |
Spine width: | 12mm |