Skills Training in Communication and Related Topics Part 2 Communicating With Patients, Colleagues, and Communities

Quality communication contributes to smoother running practices, better care and services, greater efficiencies, fewer unhealthy conflicts, more satisfied staff and patients, and an improved ability to meet the challenges of an evolving and increasingly complex health care environment - With packed curricula in most health care training institutions, and hectic schedules in practices and administrative offices, time for teaching vital communication and interpersonal skills is often at a premium. This book equips trainees with the skills needed to communicate effectively with patients, colleagues and the community, employing a 'learning by doing' approach for effective and engaging learning. It is designed for practice leaders, hospital leaders and public health professionals helping health care professionals upgrade their skills, and especially for faculty members who teach students and residents. Featuring more than 100 exercises ideal for use in a variety of training situations, this book takes into consideration the often limited training time available for non-clinical topics. Exercises range in length from minutes to over an hour, whilst a selection grid allows trainers and educators to select the right exercises to cover topics in the available time.

ISBN:	9781846192784
Publisher:	CRC Press
Imprint:	CRC Press
Published date:	25 Jun 2009
DEWEY:	362.1068
DEWEY edition:	22
Language:	English
Number of pages:	358
Weight:	1024g
Height:	218mm
Width:	278mm
Spine width:	20mm

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